Bit Builders Privacy Policy
Last updated December 20, 2025
What information do we collect?
This section explains the types of personal information we collect and why.
Personal information you disclose to us
You may provide personal information directly when you request information, sign up for newsletters, contact support, or otherwise interact with our Services. Examples include:
- Contact details: name, email address, phone number, job title.
- Company information and role.
- Communications and content you submit (support requests, feedback).
Information automatically collected
When you use our Services we automatically collect information such as:
- Log and usage data (IP address, pages visited, timestamps, feature usage).
- Device and browser information (type, OS, screen resolution, language).
- Cookies and similar tracking technologies (see Cookies section).
How do we process your information?
We use personal information for the following purposes:
- To provide and maintain our Services, respond to requests, and deliver support.
- To analyze and improve our website, services and marketing efforts.
- To communicate with you about updates, offers, and events where you have consented to receive them.
- To detect, investigate, and prevent fraudulent or illegal activity and protect our rights and property.
We only process personal information when we have a lawful basis to do so (e.g. consent, contract performance, legitimate interests, or legal obligation).
How long do we keep your information?
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and the purposes for processing.
How do we keep your information safe?
We implement administrative, technical, and physical controls designed to protect personal information. While we strive to protect your data, no method of transmission or storage is completely secure.
Your privacy rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing of, or port your personal information. To exercise these rights, contact us at support@bitbuilders.com or use our data subject request form.
California residents
California residents may have additional rights under the CCPA/CPRA. If you are a California resident and wish to exercise those rights, please follow the instructions in our contact section.
Frequently asked questions
How can I request my data?
You can request access, correction, deletion, or export by emailing support@bitbuilders.com or using our data subject request form. We may require identity verification before fulfilling requests.
Do you sell my personal information?
No — we do not sell personal information. We may share data with service providers to operate our Services as described in this notice.
Updates to this notice
We may update this privacy notice periodically. Material changes will be communicated by posting the updated notice and updating the "Last updated" date at the top of the page.
Contact
If you have questions about this policy or our practices, email support@bitbuilders.com or mail:
Bit Builders, Inc.11740 Katy Fwy Ste 1700
Houston, Texas 77079-1273